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<p class="MsoNormal" align="center" style="MARGIN: 0cm 0cm 0pt;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\';"><font color="#ff0000" size="7">中国计量学院</font></span></p><p class="MsoNormal" align="center" style="MARGIN: 0cm 0cm 0pt;"><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\';"></span><span style="FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\';"><font color="#ff0000" size="7">《质量管理》国家级课程</font></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US"><p><font face="Times New Roman"> </font></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US"><p><font face="Times New Roman"> </font></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US"><p><font face="Times New Roman"> </font></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; TEXT-INDENT: 167.25pt; mso-char-indent-count: 11.9;"><b style="mso-bidi-font-weight: normal;"><span style="FONT-SIZE: 14pt; FONT-FAMILY: 黑体;">目<span lang="EN-US"><span style="mso-spacerun: yes;"> </span></span>录<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><b><span style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体;">第一章<span lang="EN-US"><span style="mso-spacerun: yes;"> </span></span>质量管理概论<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">第一节<span lang="EN-US"><span style="mso-spacerun: yes;"> </span></span>质量及其特性<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">第二节<span lang="EN-US"><span style="mso-spacerun: yes;"> </span></span>质量形成过程<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">第三节<span lang="EN-US"><span style="mso-spacerun: yes;"> </span></span>质量管理及相关术语<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">第四节<span lang="EN-US"><span style="mso-spacerun: yes;"> </span></span>质量管理发展史<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">第五节<span lang="EN-US"><span style="mso-spacerun: yes;"> </span></span>质量管理的基础工作<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">第六节<span lang="EN-US"><span style="mso-spacerun: yes;"> </span></span>质量管理的基本原则<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">第七节<span lang="EN-US"><span style="mso-spacerun: yes;"> </span></span>质量监督<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">第八节<span lang="EN-US"><span style="mso-spacerun: yes;"> </span></span>国际三大质量奖<span lang="EN-US" style="COLOR: #ff6600;"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><b><span style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体;">第二章<span lang="EN-US"><span style="mso-spacerun: yes;"> </span></span>常用的质量管理方法<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="COLOR: black; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\'; mso-bidi-font-size: 10.5pt;">第一节</span><span lang="EN-US" style="COLOR: black; LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt;"><span style="mso-spacerun: yes;"><font face="Times New Roman"> </font></span></span><span style="COLOR: black; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\'; mso-bidi-font-size: 10.5pt;">质量控制中常用的统计学基本知识</span><span lang="EN-US" style="COLOR: black; LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">第二节<span lang="EN-US"><span style="mso-spacerun: yes;"> </span></span>质量管理的常用工具<span lang="EN-US"><p></p></span></span></p><p style="TEXT-JUSTIFY: inter-ideograph; MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%; TEXT-ALIGN: justify;"><span style="FONT-SIZE: 10.5pt; LINE-HEIGHT: 150%; mso-bidi-font-weight: bold;"><font face="宋体">第三节<span lang="EN-US"><span style="mso-spacerun: yes;"> </span></span>质量管理新七种工具<span lang="EN-US"><p></p></span></font></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><b><span style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\';">第三章</span></b><b><span lang="EN-US" style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%;"><span style="mso-spacerun: yes;"><font face="Times New Roman"> </font></span></span></b><b><span style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\';">设计质量管理</span></b><b><span lang="EN-US" style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%;"><p></p></span></b></p><p class="MsoNormal" align="left" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%; TEXT-ALIGN: left;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\'; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">第一节</span><span lang="EN-US" style="LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;"><span style="mso-spacerun: yes;"><font face="Times New Roman"> </font></span></span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\'; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">单指标正交试验设计</span><span lang="EN-US" style="LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\'; mso-bidi-font-size: 10.5pt;">第二节</span><span lang="EN-US" style="LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt;"><span style="mso-spacerun: yes;"><font face="Times New Roman"> </font></span></span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\'; mso-bidi-font-size: 10.5pt;">多指标正交试验设计</span><span lang="EN-US" style="LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\'; mso-bidi-font-size: 10.5pt;">第三节</span><span lang="EN-US" style="LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt;"><span style="mso-spacerun: yes;"><font face="Times New Roman"> </font></span></span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\'; mso-bidi-font-size: 10.5pt;">水平不等的正交试验设计</span><span lang="EN-US" style="LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\'; mso-bidi-font-size: 10.5pt;">第四节</span><span lang="EN-US" style="LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt;"><span style="mso-spacerun: yes;"><font face="Times New Roman"> </font></span></span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\'; mso-bidi-font-size: 10.5pt;">存在交互作用的正交试验设计</span><span lang="EN-US" style="LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\'; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">第五节</span><span lang="EN-US" style="LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;"><span style="mso-spacerun: yes;"><font face="Times New Roman"> </font></span></span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\'; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">质量功能展开</span><span lang="EN-US" style="LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><a name="_Toc48468111"><b><span style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体;">第四章<span lang="EN-US"><span style="mso-spacerun: yes;"> </span></span>质量检验及抽样</span></b></a><b><span style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体;">技术<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">第一节<span lang="EN-US"><span style="mso-spacerun: yes;"> </span></span>质量检验概述<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">第二节<span lang="EN-US"><span style="mso-spacerun: yes;"> </span></span>抽样检验概述<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">第三节<span lang="EN-US"><span style="mso-spacerun: yes;"> </span></span>抽样检验特性曲线<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">第四节<span lang="EN-US"><span style="mso-spacerun: yes;"> </span></span>计数标准型抽样方案<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><a name="_Toc48468126"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">第五节<span lang="EN-US"><span style="mso-spacerun: yes;"> </span></span>计数调整型抽样检验</span></a><span lang="EN-US" style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">第六节<span lang="EN-US"><span style="mso-spacerun: yes;"> </span></span>其它抽样检验<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><b style="mso-bidi-font-weight: normal;"><span style="FONT-SIZE: 12pt; COLOR: black; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\';">第五章</span></b><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black; LINE-HEIGHT: 150%;"><span style="mso-spacerun: yes;"><font face="Times New Roman"> </font></span></span></b><b style="mso-bidi-font-weight: normal;"><span style="FONT-SIZE: 12pt; COLOR: black; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\';">统计过程控制</span></b><b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="FONT-SIZE: 12pt; COLOR: black; LINE-HEIGHT: 150%;"><p></p></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\'; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">第一节</span><span lang="EN-US" style="LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;"><span style="mso-spacerun: yes;"><font face="Times New Roman"> </font></span></span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\'; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">过程能力分析</span><span lang="EN-US" style="LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="COLOR: black; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\'; mso-bidi-font-size: 10.5pt;">第二节</span><span lang="EN-US" style="COLOR: black; LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt;"><span style="mso-spacerun: yes;"><font face="Times New Roman"> </font></span></span><span style="COLOR: black; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\'; mso-bidi-font-size: 10.5pt;">控制图原理</span><span lang="EN-US" style="COLOR: black; LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="COLOR: black; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">第三节<span lang="EN-US"><span style="mso-spacerun: yes;"> </span></span>控制图的观测分析<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\'; mso-bidi-font-size: 10.5pt;">第四节</span><span lang="EN-US" style="LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt;"><span style="mso-spacerun: yes;"><font face="Times New Roman"> </font></span></span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\'; mso-bidi-font-size: 10.5pt;">常规控制图作图方法</span><span lang="EN-US" style="LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt;"><p></p></span></p><p class="MsoBodyTextIndent" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; TEXT-INDENT: 0cm; mso-char-indent-count: 0;"><b style="mso-bidi-font-weight: normal;"><font size="3"><font face="宋体">第六章<span lang="EN-US"><span style="mso-spacerun: yes;"> </span></span>全面质量管理<span lang="EN-US"><p></p></span></font></font></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">第一节<span lang="EN-US"><span style="mso-spacerun: yes;"> </span></span>全面质量管理概述<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">第二节<span lang="EN-US"><span style="mso-spacerun: yes;"> </span></span>推行全面质量管理工作的方法<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt;">第三节 <span style="mso-spacerun: yes;"> </span>质量管理小组活动<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">第四节<span lang="EN-US"><span style="mso-spacerun: yes;"> </span>5S</span>活动<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><b><span style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体;">第七章<span lang="EN-US"><span style="mso-spacerun: yes;"> </span></span>质量认证与认可<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">第一节<span lang="EN-US"><span style="mso-spacerun: yes;"> </span></span>认证与认可概述<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">第二节<span lang="EN-US"><span style="mso-spacerun: yes;"> </span></span>质量体系认证<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">第三节<span lang="EN-US"><span style="mso-spacerun: yes;"> </span>ISO9000</span>质量管理体系标准<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">第四节<span lang="EN-US"><span style="mso-spacerun: yes;"> </span></span>产品质量认证<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-bidi-font-size: 10.5pt; mso-bidi-font-family: \'Courier New\'; mso-bidi-font-weight: bold;">第五节<span lang="EN-US"><span style="mso-spacerun: yes;"> </span></span>实验室认可<span lang="EN-US"><p></p></span></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><b><span style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\';">第八章</span></b><b><span lang="EN-US" style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%;"><span style="mso-spacerun: yes;"><font face="Times New Roman"> </font></span></span></b><b><span style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\';">质量管理新方法</span></b><b><span lang="EN-US" style="FONT-SIZE: 12pt; LINE-HEIGHT: 150%;"><p></p></span></b></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\'; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">第一节</span><span lang="EN-US" style="LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;"><span style="mso-spacerun: yes;"><font face="Times New Roman"> </font></span></span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\'; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">六西格玛管理法</span><span lang="EN-US" style="LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\'; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">第二节</span><span lang="EN-US" style="LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;"><span style="mso-spacerun: yes;"><font face="Times New Roman"> </font></span></span><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\'; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;">顾客满意度指数</span><span lang="EN-US" style="LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;"><p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt; LAYOUT-GRID-MODE: char; LINE-HEIGHT: 150%;"><span style="LINE-HEIGHT: 150%; FONT-FAMILY: 宋体; mso-ascii-font-family: \'Times New Roman\'; mso-hansi-font-family: \'Times New Roman\'; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;"></span><span lang="EN-US" style="LINE-HEIGHT: 150%; mso-bidi-font-size: 10.5pt; mso-bidi-font-weight: bold;"><p></p></span> |
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