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< 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B>第四节</B><B><FONT face="Times New Roman"> </FONT></B><B>针对评估者的培训</B><B><o:p></o:p></B></P>
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<P 0cm 0cm 0pt; TEXT-INDENT: 21pt; mso-char-indent-count: 2.0">企业的人力资源部门不仅可以给予评估者一些实际的帮助,而且在有些情况下,人力资源部门的经理可能已经充当了绩效评估的评估者。但总来的来说,人力资源部门在实施绩效评估方面起到三个重要的作用:开发绩效评估制度、向评估者提供培训以及监督和评价绩效评估制度的实施。<B><o:p></o:p></B></P>
<P 0cm 0cm 0pt; TEXT-INDENT: 21.75pt">人力资源部门首先需要帮助企业设计开发出一套行之有效的绩效评估制度。没有有效的绩效评估制度,评估者进行的绩效评估也就失去了应有的意义。其次是向评估者提供培训,因为评估者必须了解为什么评价的准确性和反馈的有效性是非常重要的,以及如何才能实现评价的准确性和反馈的有效性。人力资源部门对评估者的培训的内容通常包括如何进行评估面谈、提供日常绩效反馈、确定绩效标准、识别好的绩效及避免评估误差等。此外,人力资源部门还负责对整个绩效评估制度的监督和评价。所谓监督,是指采取步骤以保证每一次评估的及时完成并且相关的指示已经得到遵守。所谓评价,是指多数企业都会通过使用者的满意度来评价自己的绩效评估制度的有效性,如果员工不喜欢,就说明该绩效评估制度存在一定的问题。通常,人力资源部门通过察看组织记录或通过调查评估者和被评估者的态度来确定绩效评估制度的合适与否。</P>
<P 0cm 0cm 0pt; TEXT-INDENT: 21pt; mso-char-indent-count: 2.0">对评估者进行培训是提高绩效评估质量的一种方法。众所周知,所谓绩效,实际上是评估者“眼中”的绩效,也就是说,不同的评估者对同一个员工的评价可能是不同的,甚至在提供给他们相同的评估信息的情况下也会如此。这主要是因为不同的评估者具有不同的个人看法或偏见、动机,或者就是简单因为评估者在决定评估结果是并不都是以相同的信息为基础的。因此,在人力资源部门在绩效评估中的三大作用中,对评估者的培训显得尤为重要。<o:p></o:p></P>
<P 0cm 0cm 0pt; TEXT-INDENT: 21pt; mso-char-indent-count: 2.0">对评估者的培训的目的当然是为了提高绩效评估结果的准确性和有效性,具体要做到如下一些方面<a href="http://www.mhjy.net/dvbbs/dispbbs.asp?boardid=6&id=5527&star=3#_ftn1" target="_blank" >[1]</A>:<B><o:p></o:p></B></P>
<P 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; mso-list: l0 level1 lfo2; tab-stops: list 21.0pt">l 保证评估者理解评估的标准,评估者要理解评估的每个项目的尺度上上不同的点的相关的行为,使用同一个参照框架来评估员工;</P>
<P 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; mso-list: l0 level1 lfo2; tab-stops: list 21.0pt">l 保证评估者有机会充分地观察在某一个具体的绩效表现;</P>
<P 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; mso-list: l0 level1 lfo2; tab-stops: list 21.0pt">l 使评估者意识到人们会倾向于过分依赖一些突出但并不具普遍代表性的事件来评价员工工作的其他方面;</P>
<P 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; mso-list: l0 level1 lfo2; tab-stops: list 21.0pt">l 保证评估结果的差异能够反映不同员工的绩效水平;</P>
<P 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; mso-list: l0 level1 lfo2; tab-stops: list 21.0pt">l 使评估者意识到人们会倾向于把员工于自己进行比较,而不是根据他们实际的工作绩效来评估。同时,还要意识到评估的顺序会影响评价的结果。</P>
<P 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; mso-list: l0 level1 lfo2; tab-stops: list 21.0pt">l 使评估者意识到评估中会出现光环效应;</P>
<P 0cm 0cm 0pt 21pt; TEXT-INDENT: -21pt; mso-list: l0 level1 lfo2; tab-stops: list 21.0pt">l 使评估者意识到监控和记录绩效的重要性。</P>
<P 0cm 0cm 0pt; TEXT-INDENT: 21pt; mso-char-indent-count: 2.0">总的来说,对评估者进行培训的目的就是增强评估结果的相关性。众多关于改进绩效评估质量的研究表明,有三种方法可以达到此目的,它们是:(<FONT face="Times New Roman">1</FONT>)避免评估者的偏见。例如,培训评估者避免所谓的“光环效应”,即避免评估者可能认为被评估者什么都好的偏见。(<FONT face="Times New Roman">2</FONT>)通过教会评估者有效的观察方法,鼓励评估者收集信息,来改进评估者的观察技巧。(<FONT face="Times New Roman">3</FONT>)为评估者提供一个统一的评估绩效的参照框架(<FONT face="Times New Roman">Framework of Reference, FOR</FONT>),使所有的评估者对有效绩效和无效绩效达成一致的看法。</P>
<P 0cm 0cm 0pt; TEXT-INDENT: 21pt; mso-char-indent-count: 2.0">实际上,上面提到的这三种方法也就构成了对评估者培训的主要内容,即培训评估者避免评估误差,培训评估者观察和收集信息的能力,以及培训评估者理解和采用统一的评估标准。</P>
<P 0cm 0cm 0pt; TEXT-INDENT: 21pt; mso-char-indent-count: 2.0">在这三方面的培训内容中,劳恩·萨尔斯基(<FONT face="Times New Roman">Lorne Sulsky</FONT>)和简·寇恩(<FONT face="Times New Roman">Janine Keown</FONT>)对向评估者提供统一的可以参照的框架进行了研究<a href="http://www.mhjy.net/dvbbs/dispbbs.asp?boardid=6&id=5527&star=3#_ftn2" target="_blank" >[2]</A>。对于统一的参照框架的研究,最早是由<FONT face="Times New Roman">H</FONT>·<FONT face="Times New Roman">J</FONT>·伯纳丁(<FONT face="Times New Roman">H.J. Bernardin</FONT>)和<FONT face="Times New Roman">M</FONT>·<FONT face="Times New Roman">R</FONT>巴克莱(<FONT face="Times New Roman">M.R. Buckley</FONT>)两位学者进行的,目的是培训评估者以使他们对将要评估的绩效的各方面形成统一的意见,并采用统一的有关“有效绩效”和“无效绩效”的标准对被评估者的绩效进行评估。</P>
<P 0cm 0cm 0pt; TEXT-INDENT: 21pt; mso-char-indent-count: 2.0">研究显示,与没有受过培训的评估者相比,受过培训的评估者得到的评估结果的质量较好,并且研究还显示出,培训评估者能够提高评估结果的准确性。例如,由加拿大军队的<FONT face="Times New Roman">L</FONT>·努南(<FONT face="Times New Roman">L. Noonan</FONT>)进行的一项研究表明,当军官接受过有关同一评估参照标准的培训后,军官对士兵表现评估的质量也大有改进。</P>
<P 0cm 0cm 0pt; TEXT-INDENT: 21pt; mso-char-indent-count: 2.0">那么,究竟该如何对评估者进行统一参评估参照标准的相关培训呢?实际上,进行相关的统一绩效标准的培训非常简单。具体步骤如下:</P>
<P 0cm 0cm 0pt; TEXT-INDENT: 21pt; mso-char-indent-count: 2.0">第一步,发给受训的评估者每人一份将要评估的绩效的各个方面的标准,每个标准都有具体说明。例如,“领导技巧”这一项会有从“差”到“优秀”<FONT face="Times New Roman">5</FONT>个等级的评价标准,并且还有具体的例子加以说明。这些有关评估标准的说明是帮助评估者提高评估质量的一个很好的开始。受训的评估者应该与被评估者一起阅读这些标准的说明,共同解决相关的一些问题。</P>
<P 0cm 0cm 0pt; TEXT-INDENT: 21pt; mso-char-indent-count: 2.0">第二步,让受训的评估者观看员工表演的“工作样本”的录像。看完录像后,受训的评估者被要求用已发放的评估标准对该员工进行评估。评估完成后,受训的评估者与培训师一起讨论他们的评估结果。主要是根据发放的评估标准的内容,来讨论受训的评估者对员工的工作样本的评估,让所有受训的评估者共同来解决关于可能存在的误差或意见不一致的地方。培训师应该引导受训的评估人员,把他们的注意力转到发放的评估绩效的标准上来,这样才能够达成一致的标准。</P>
<P 0cm 0cm 0pt; TEXT-INDENT: 21pt; mso-char-indent-count: 2.0">第三步,重复让受训的评估者观看有员工表演的“工作样本”的录像。当然,是否重复看录像要根据具体的情况来定。如果没有办法录制录像,可以让员工进行角色表演,也能起到同样的效果。</P>
<P 0cm 0cm 0pt; TEXT-INDENT: 21pt; mso-char-indent-count: 2.0">从劳恩·萨尔斯基(<FONT face="Times New Roman">Lorne Sulsky</FONT>)和简·寇恩(<FONT face="Times New Roman">Janine Keown</FONT>)研究的实际经验看,这样的培训通常会用大约<FONT face="Times New Roman">2-3</FONT>个小时的时间。他们的研究还表明,进行统一参照框架培训的最大的挑战是描述绩效标准。绩效标准表述的准确与否,会影响到受训的评估者对绩效标准的理解,而且受训的评估者可能根本不同意既有的一些标准,而且对于那些有经验的评估者来说,仅仅靠培训也很难改变他们固有的想法,因为经过一段时间的评估后,在评估者心目中已经有了对“优秀”和“差”的理解。因此,在培训评估者的工作中,进行统一参照框架的培训最为关键,因为它迫使组织认真思考究竟何为有效的绩效,何为无效的绩效的问题。</P>
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<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B>表7-<FONT face="Times New Roman">3 </FONT></B><B>统一参照框架的培训<o:p></o:p></B></P>
<TABLE medium none; BORDER-TOP: medium none; MARGIN: auto auto auto 14.4pt; BORDER-LEFT: medium none; WIDTH: 378pt; BORDER-BOTTOM: medium none; BORDER-COLLAPSE: collapse; mso-border-alt: solid windowtext .5pt; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-border-insideh: .5pt solid windowtext; mso-border-insidev: .5pt solid windowtext" cellSpacing=0 cellPadding=0 width=504 border=1>
<TR 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes">
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: windowtext 1pt solid; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: windowtext 1pt solid; WIDTH: 378pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt" vAlign=top width=504>
<P 0cm 0cm 0pt -14.4pt; mso-para-margin-left: -1.37gd">根<FONT face="Times New Roman"> </FONT>根据“口头沟通”(指能够在任何小组内有效表达的能力)能力的水平排出下列行为所代表得的顺序(<FONT face="Times New Roman">1=</FONT>最差绩效,<FONT face="Times New Roman">4=</FONT>最好绩效):</P>
<P 0cm 0cm 0pt -6.85pt"><FONT face="Times New Roman">_______</FONT>该员工说话不能抓住要点。</P>
<P 0cm 0cm 0pt -6.85pt"><FONT face="Times New Roman">_______</FONT>该员工说话太无力。</P>
<P 0cm 0cm 0pt -6.85pt"><FONT face="Times New Roman">_______</FONT>该员工经常被要求重复自己说过的话。</P>
<P 0cm 0cm 0pt -6.85pt"><FONT face="Times New Roman">_______</FONT>该员工在别人没有说完话时经常打断别人的说话。</P></TD></TR></TABLE>
<P 0cm 0cm 0pt">资料来源:<FONT face="Times New Roman">Lorne Sulsky & Janine Keown. Improving the Quality of Performance Appraisals Through Rater Training. </FONT>见<FONT face="Times New Roman"> http://startribune.hr.com</FONT>。</P>
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<P 0cm 0cm 0pt; TEXT-INDENT: 21pt; mso-char-indent-count: 2.0">无论如何,这种对统一参照标准的培训能够提高绩效评估者准确评估员工绩效的能力。随着<FONT face="Times New Roman">360</FONT>度绩效评估的广泛使用,不同的评估者可能对相同的员工会有不同的评价,因此,统一的参照标准显得尤其重要,只有在所有的评估者使用相同的评估标准对员工进行评价,才能提高评估的准确性和公平性。<o:p></o:p></P>
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<P 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l2 level1 lfo1; tab-stops: list 18.0pt">□ 表格<o:p></o:p></P>
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<P 0cm 0cm 0pt"><B>对评估者的培训——评估员工<FONT face="Times New Roman">A</FONT></B><B>的工作绩效<a href="http://www.mhjy.net/dvbbs/dispbbs.asp?boardid=6&id=5527&star=3#_ftn3" target="_blank" ><B normal">[3]</B></A><o:p></o:p></B></P>
<P 0cm 0cm 0pt"><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P>
<P 0cm 0cm 0pt"><B><FONT face="Times New Roman">1</FONT></B><B>.培训说明:</B></P>
<P 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l1 level1 lfo4; tab-stops: list 18.0pt"><FONT face="Times New Roman">1.<FONT size=3> </FONT></FONT>分小组来讨论案例。</P>
<P 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l1 level1 lfo4; tab-stops: list 18.0pt"><FONT face="Times New Roman">2.<FONT size=3> </FONT></FONT>阅读下面关于员工<FONT face="Times New Roman">A</FONT>的描述。</P>
<P 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l1 level1 lfo4; tab-stops: list 18.0pt"><FONT face="Times New Roman">3.<FONT size=3> </FONT></FONT>指定几个评估员工<FONT face="Times New Roman">A</FONT>的经理并指派他们根据提供的表格对员工<FONT face="Times New Roman">A</FONT>进行绩效评估。</P>
<P 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l1 level1 lfo4; tab-stops: list 18.0pt"><FONT face="Times New Roman">4.<FONT size=3> </FONT></FONT>根据已有的绩效水平标准来制定出合适员工<FONT face="Times New Roman">A</FONT>的未来工作绩效计划。</P>
<P 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l1 level1 lfo4; tab-stops: list 18.0pt"><FONT face="Times New Roman">5.<FONT size=3> </FONT></FONT>作为员工<FONT face="Times New Roman">A</FONT>的经理,制定出您将采取的有效实施未来工作绩效计划关键步骤。</P>
<P 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l1 level1 lfo4; tab-stops: list 18.0pt"><FONT face="Times New Roman">6.<FONT size=3> </FONT></FONT>向全班同学说明您的评估标准和未来工作绩效计划。</P>
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<P 0cm 0cm 0pt"><B><FONT face="Times New Roman">2</FONT></B><B>.评估员工<FONT face="Times New Roman">A</FONT></B><B>的工作绩效</B></P>
<P 0cm 0cm 0pt"><o:p><FONT face="Times New Roman"> </FONT></o:p></P>
<P 0cm 0cm 0pt">假设您是评估者</P>
<P 0cm 0cm 0pt; TEXT-INDENT: 21pt; mso-char-indent-count: 2.0">您是一家生产高端医疗器械的<FONT face="Times New Roman">GX</FONT>公司的一位区域销售经理。该公司的主要客户是与医院、诊所和大学有关的医生和医学研究人员。这是一个由许多竞争者参与的竞争残酷的市场,在该市场中取胜的关键在于能够提供高质量的产品、有竞争力的价格以及优质的客户服务。</P>
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<P 0cm 0cm 0pt">被评估者员工<FONT face="Times New Roman">A</FONT></P>
<P 0cm 0cm 0pt; TEXT-INDENT: 21pt; mso-char-indent-count: 2.0">员工<FONT face="Times New Roman">A</FONT>是一位<FONT face="Times New Roman">GX</FONT>公司的、向您汇报的销售代表,担任此工作已由<FONT face="Times New Roman">12</FONT>个月,所以这是第一次对她进行的年度绩效评估。这是员工<FONT face="Times New Roman">A</FONT>大学毕业后工作的第一年,在大学学的是工商管理,研究方向是市场营销。员工<FONT face="Times New Roman">A</FONT>在大学期间的平均成绩积分为<FONT face="Times New Roman">3.5-4.0</FONT>之间,并且积极参与市场营销学生会而且经历过许多次市场营销的实习。</P>
<P 0cm 0cm 0pt"><FONT face="Times New Roman"> </FONT>员工<FONT face="Times New Roman">A</FONT>是一位非常上进且具有成就欲望的青年,工作非常努力,可且渴望成功。</P>
<P 0cm 0cm 0pt; TEXT-INDENT: 21.75pt">员工<FONT face="Times New Roman">A</FONT>的工作内容是给<FONT face="Times New Roman">GX</FONT>公司中西部销售区域打销售电话,以满足前在客户的需求,并推荐适当的产品来满足客户的需求。一旦成交一笔交易,员工<FONT face="Times New Roman">A</FONT>必须努力保持这种客户关系,并希望能够扩大与客户的合作关系,从而是客户能购买公司更多的产品。</P>
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<P 0cm 0cm 0pt"><B><FONT face="Times New Roman">3</FONT></B><B>.员工<FONT face="Times New Roman">A</FONT></B><B>的绩效概述</B></P>
<P 0cm 0cm 0pt"><o:p><FONT face="Times New Roman"> </FONT></o:p></P>
<P 0cm 0cm 0pt">作为主管,您直接观察到的员工<FONT face="Times New Roman">A</FONT>的工作绩效</P>
<P 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l4 level1 lfo5; tab-stops: list 18.0pt"><FONT face="Times New Roman">1.<FONT size=3> </FONT></FONT>员工<FONT face="Times New Roman">A</FONT>在寻找客户和与客户会面讨论<FONT face="Times New Roman">GX</FONT>公司的产品以满足客户需求时表现得非常努力。</P>
<P 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l4 level1 lfo5; tab-stops: list 18.0pt"><FONT face="Times New Roman">2.<FONT size=3> </FONT></FONT>总的说,员工<FONT face="Times New Roman">A</FONT>是一位乐观、向上的年轻人,但是当压力大时或当他失去一个大客户时,她会失去镇定。</P>
<P 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l4 level1 lfo5; tab-stops: list 18.0pt"><FONT face="Times New Roman">3.<FONT size=3> </FONT></FONT>员工<FONT face="Times New Roman">A</FONT>要求反馈关于她如何才能改进自己的绩效的方法。</P>
<P 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l4 level1 lfo5; tab-stops: list 18.0pt"><FONT face="Times New Roman">4.<FONT size=3> </FONT></FONT>员工<FONT face="Times New Roman">A</FONT>通常能与销售团队中的其他成员合作,尽管在销售量上与其他成员竞争十分激烈。</P>
<P 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l4 level1 lfo5; tab-stops: list 18.0pt"><FONT face="Times New Roman">5.<FONT size=3> </FONT></FONT>员工<FONT face="Times New Roman">A</FONT>还没有充分注意到对客户的售后服务。这已经导致了一些客户的抱怨和几个客户的流失。</P>
<P 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l4 level1 lfo5; tab-stops: list 18.0pt"><FONT face="Times New Roman">6.<FONT size=3> </FONT></FONT>员工<FONT face="Times New Roman">A</FONT>在对<FONT face="Times New Roman">GX</FONT>公司的产品了解方面还存在一些问题。</P>
<P 0cm 0cm 0pt 18pt; TEXT-INDENT: -18pt; mso-list: l4 level1 lfo5; tab-stops: list 18.0pt"><B><FONT face="Times New Roman">7.<FONT size=3> </FONT></FONT></B>员工<FONT face="Times New Roman">A</FONT>从<FONT face="Times New Roman">2002</FONT>年<FONT face="Times New Roman">10</FONT>到<FONT face="Times New Roman">2003</FONT>年<FONT face="Times New Roman">9</FONT>月的销售工作绩效如下:<B><o:p></o:p></B></P>
<P 0cm 0cm 0pt"><o:p><FONT face="Times New Roman"> </FONT></o:p></P>
<TABLE medium none; BORDER-TOP: medium none; MARGIN: auto auto auto 23.4pt; BORDER-LEFT: medium none; WIDTH: 351pt; BORDER-BOTTOM: medium none; BORDER-COLLAPSE: collapse; mso-border-alt: solid windowtext .5pt; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-border-insideh: .5pt solid windowtext; mso-border-insidev: .5pt solid windowtext" cellSpacing=0 cellPadding=0 width=468 border=1>
<TR 1.05pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes; page-break-inside: avoid">
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: windowtext 1pt solid; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: windowtext 1pt solid; WIDTH: 72pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt" vAlign=top width=96>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B>月份<o:p></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: windowtext 1pt solid; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 90pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt" vAlign=top width=120>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B>实际销售额<o:p></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: windowtext 1pt solid; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 81pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt" vAlign=top width=108>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B>销售目标<o:p></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: windowtext 1pt solid; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 108pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt" vAlign=top width=144>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B>销售团对成员平均销售额<o:p></o:p></B></P></TD></TR>
<TR 1.05pt; mso-yfti-irow: 1; page-break-inside: avoid">
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: windowtext 1pt solid; WIDTH: 72pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=96>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">10/00</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 90pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=120>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$50,000</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 81pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=108>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$100,000</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 108pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=144>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$103,000</FONT></P></TD></TR>
<TR 1.05pt; mso-yfti-irow: 2; page-break-inside: avoid">
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: windowtext 1pt solid; WIDTH: 72pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=96>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">11/00</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 90pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=120>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$120,000</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 81pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=108>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$150,000</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 108pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=144>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$170,000</FONT></P></TD></TR>
<TR 1.05pt; mso-yfti-irow: 3; page-break-inside: avoid">
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: windowtext 1pt solid; WIDTH: 72pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=96>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">12/00</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 90pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=120>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$185,000</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 81pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=108>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$200,000</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 108pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=144>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$207,000</FONT></P></TD></TR>
<TR 1.05pt; mso-yfti-irow: 4; page-break-inside: avoid">
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: windowtext 1pt solid; WIDTH: 72pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=96>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">1/01</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 90pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=120>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$201,000</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 81pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=108>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$200,000</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 108pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=144>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$208,000</FONT></P></TD></TR>
<TR 1.05pt; mso-yfti-irow: 5; page-break-inside: avoid">
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: windowtext 1pt solid; WIDTH: 72pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=96>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">2/01</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 90pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=120>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$275,000</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 81pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=108>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$300,000</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 108pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=144>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$311,000</FONT></P></TD></TR>
<TR 1.05pt; mso-yfti-irow: 6; page-break-inside: avoid">
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: windowtext 1pt solid; WIDTH: 72pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=96>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">3/01</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 90pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=120>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$297,000</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 81pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=108>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$300,000</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 108pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=144>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$304,000</FONT></P></TD></TR>
<TR 1.05pt; mso-yfti-irow: 7; page-break-inside: avoid">
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: windowtext 1pt solid; WIDTH: 72pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=96>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">4/01</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 90pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=120>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$320,000</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 81pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=108>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$300,000</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 108pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=144>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$310,000</FONT></P></TD></TR>
<TR 1.05pt; mso-yfti-irow: 8; page-break-inside: avoid">
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: windowtext 1pt solid; WIDTH: 72pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=96>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">5/01</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 90pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=120>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$240,000</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 81pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=108>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$200,000</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 108pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=144>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$220,000</FONT></P></TD></TR>
<TR 1.05pt; mso-yfti-irow: 9; page-break-inside: avoid">
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: windowtext 1pt solid; WIDTH: 72pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=96>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">6/01</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 90pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=120>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$250,000</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 81pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=108>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$200,000</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 108pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=144>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$225,000</FONT></P></TD></TR>
<TR 1.05pt; mso-yfti-irow: 10; page-break-inside: avoid">
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: windowtext 1pt solid; WIDTH: 72pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=96>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">7/01</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 90pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=120>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$210,000</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 81pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=108>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$200,000</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 108pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=144>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$210,000</FONT></P></TD></TR>
<TR 1.05pt; mso-yfti-irow: 11; page-break-inside: avoid">
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: windowtext 1pt solid; WIDTH: 72pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=96>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">8/01</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 90pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=120>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$275,000</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 81pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=108>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$300,000</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 108pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=144>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$320,000</FONT></P></TD></TR>
<TR 1.05pt; mso-yfti-irow: 12; mso-yfti-lastrow: yes; page-break-inside: avoid">
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: windowtext 1pt solid; WIDTH: 72pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=96>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">9/01</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 90pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=120>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$270,000</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 81pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=108>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$300,000</FONT></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 108pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 1.05pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=144>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><FONT face="Times New Roman">$330,000</FONT></P></TD></TR></TABLE>
<P 0cm 0cm 0pt"><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P>
<P 0cm 0cm 0pt"><B><FONT face="Times New Roman">4</FONT></B><B>.绩效评估表<o:p></o:p></B></P>
<P 0cm 0cm 0pt"><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P>
<P 0cm 0cm 0pt"><B>标准:<o:p></o:p></B></P>
<P 0cm 0cm 0pt"><FONT face="Times New Roman">1 = </FONT>不能接受的绩效(远远低于在大多数情况下绩效的期望值)</P>
<P 0cm 0cm 0pt"><FONT face="Times New Roman">2 = </FONT>少量的绩效(没能满足在许多情况下的绩效期望值)</P>
<P 0cm 0cm 0pt"><FONT face="Times New Roman">3 = </FONT>令人满意的绩效(满足了绩效期望值)</P>
<P 0cm 0cm 0pt"><FONT face="Times New Roman">4 = </FONT>好的绩效(在许多情况下超过了绩效期望值)</P>
<P 0cm 0cm 0pt"><FONT face="Times New Roman">5 = </FONT>突出的绩效(在大多数情况下远远超过了绩效期望值)</P>
<P 0cm 0cm 0pt"><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P>
<TABLE medium none; BORDER-TOP: medium none; MARGIN: auto auto auto 23.4pt; BORDER-LEFT: medium none; WIDTH: 351pt; BORDER-BOTTOM: medium none; BORDER-COLLAPSE: collapse; mso-border-alt: solid windowtext .5pt; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-border-insideh: .5pt solid windowtext; mso-border-insidev: .5pt solid windowtext" cellSpacing=0 cellPadding=0 width=468 border=1>
<TR 4.65pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes; page-break-inside: avoid">
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: windowtext 1pt solid; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: windowtext 1pt solid; WIDTH: 77.4pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt" vAlign=top width=103>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B>评估项目<o:p></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: windowtext 1pt solid; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 30.1pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt" vAlign=top width=40>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><FONT face="Times New Roman">1<o:p></o:p></FONT></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: windowtext 1pt solid; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 54.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt" vAlign=top width=73>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><FONT face="Times New Roman">2<o:p></o:p></FONT></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: windowtext 1pt solid; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 71pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt" vAlign=top width=95>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><FONT face="Times New Roman">3<o:p></o:p></FONT></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: windowtext 1pt solid; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 45.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt" vAlign=top width=61>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><FONT face="Times New Roman">4<o:p></o:p></FONT></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: windowtext 1pt solid; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 72.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt" vAlign=top width=97>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><FONT face="Times New Roman">5<o:p></o:p></FONT></B></P></TD></TR>
<TR 4.65pt; mso-yfti-irow: 1; page-break-inside: avoid">
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: windowtext 1pt solid; WIDTH: 77.4pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=103>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B>绩效质量<o:p></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 30.1pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=40>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 54.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=73>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 71pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=95>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 45.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=61>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 72.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=97>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P></TD></TR>
<TR 4.65pt; mso-yfti-irow: 2; page-break-inside: avoid">
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: windowtext 1pt solid; WIDTH: 77.4pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=103>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B>绩效数量<o:p></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 30.1pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=40>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 54.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=73>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 71pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=95>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 45.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=61>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 72.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=97>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P></TD></TR>
<TR 4.65pt; mso-yfti-irow: 3; page-break-inside: avoid">
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: windowtext 1pt solid; WIDTH: 77.4pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=103>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B>客户服务定位<o:p></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 30.1pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=40>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 54.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=73>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 71pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=95>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 45.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=61>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 72.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=97>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P></TD></TR>
<TR 4.65pt; mso-yfti-irow: 4; page-break-inside: avoid">
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: windowtext 1pt solid; WIDTH: 77.4pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=103>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B>态度<o:p></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 30.1pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=40>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 54.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=73>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 71pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=95>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 45.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=61>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 72.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=97>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P></TD></TR>
<TR 4.65pt; mso-yfti-irow: 5; page-break-inside: avoid">
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: windowtext 1pt solid; WIDTH: 77.4pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=103>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B>努力程度<o:p></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 30.1pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=40>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 54.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=73>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 71pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=95>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 45.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=61>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 72.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=97>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P></TD></TR>
<TR 4.65pt; mso-yfti-irow: 6; page-break-inside: avoid">
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: windowtext 1pt solid; WIDTH: 77.4pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=103>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B>可靠性<o:p></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 30.1pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=40>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 54.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=73>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 71pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=95>
<P 0cm 0cm 0pt; TEXT-ALIGN: center" align=center><B><o:p><FONT face="Times New Roman"> </FONT></o:p></B></P></TD>
<TD windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: #ece9d8; WIDTH: 45.5pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1pt solid; HEIGHT: 4.65pt; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid wi |
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